VERMONT WATER UTILITIES, INC
General Information
It is a FEDERAL OFFENSE to damage or tamper with any part of a public water system.
This company will cooperate with Federal, State and local authorities to prosecute any person found tampering with any of its equipment.
If you see someone near the water reservoirs, buildings or the wells, please take some time to ask the person who they are and what they are doing, our company personnel will have identification. But if you feel it is not safe to do so please try to get a description of the person(s), vehicles, and note the license number(s) of any vehicles in the area.
In either case, please call 911 and/or this company at the emergency number (802-338-0051) and report the activity. We have security measures in place to prevent vandalism but additional help from you may prevent threats to your drinking water supply.
If you see someone that is obviously doing harm to the water system please call 911 immediately and then contact this company.
Meter reading and billing schedule:
Water meters are read on a quarterly basis; on or about the first of January, April, July and October.
Bills are mailed out within a few days after the meter reading and are due immediately upon receipt. A late fee of 1.5% per month will be added to the unpaid balance after 30 days.
Water meters and remote readers are the property of Vermont Water Utilities, Inc. (VWUI). It is illegal to tamper with them or break the seals. If you need to remove a meter for any reason you must contact us and we will do this safely and legally.
Water Rates:
New rates were approved by the Public Utility Commission on June 21, 2018. The rates became effective with service rendered as of July 01, 2018.
The rates as approved by the Public Service Board and currently in effect are:
Basic quarterly service: $145.92
Metered rate: $3.302 per 1,000 gallons used.
For the amount of water that the average customer uses (about 12,000 gallons per quarter) this will mean that the bill would be about $185.44 per quarter year.
Water System Rules:
Please click here to see all the State of Vermont approved rules for this water system.
Consumer Confidence Report:
This federally required report shows all the water quality information for your drinking water. It also shows that your drinking water is in full compliance with all water quality standards as established by the U.S.E.P.A. and the State of Vermont. To see the most current copy click here. If for some reason you have not received a copy or would like extra copies please contact us by phone: (802) 338-0051 or E-mail: info@vwui.com
Contact Information:
Mailing Address:
Vermont Water Utilities, Inc.
60 Robin Lane
Georgia, VT 05468
Telephone:
For billing and/or general questions: (802) 782-8309
or (802) 338-0051
WE NEVER LOOK AT FB
IF YOU HAVE AN EMERGENCY OR NOTICE A PROBLEM...PLEASE CALL IMMEDIATELY
Emergency Telephones - 24 hours:
(802) 782-8309 - Main Company Office Phone
(802) 338-0051 - Company Cell Phone
(802) 238-0071 - Roland Luxenburg - Operator
Email:
info@vwui.com